Job description

Agawam manufacturer currently seeking a Customer Service/Office assistant role to assist in their office. This position will provide exceptional service and support. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to handle inquiries efficiently in a fast-paced environment.

Responsibilities

  • Data entry of PO’s and invoices
  • Assisting with contract reviews and other similar projects
  • Provide outstanding client services by addressing customer inquiries and resolving issues promptly.
  • Type accurately and efficiently to document customer interactions and update records in our database.
  • Perform data entry tasks to maintain accurate customer information and transaction records.
  • Collaborate with team members to improve processes and enhance customer satisfaction.

Requirements

  • Proven experience in client services or customer support roles is preferred.
  • Strong verbal and written communication skills in English.
  • Proficient typing skills with attention to detail for data entry tasks.
  • Previous experience working in an office or call center environment is advantageous.
  • Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism.
  • A positive attitude and willingness to learn new skills are essential for success in this role.

Schedule: 7am-4pm Monday-Friday

Pay: $20/hr

Please submit resume to www.reliabletemps.com/employee or call 413-786-9941 for more information.

Job Location: Agawam