Job description
Agawam manufacturer currently seeking a Customer Service/Office assistant role to assist in their office. This position will provide exceptional service and support. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to handle inquiries efficiently in a fast-paced environment.
Responsibilities
- Data entry of PO’s and invoices
- Assisting with contract reviews and other similar projects
- Provide outstanding client services by addressing customer inquiries and resolving issues promptly.
- Type accurately and efficiently to document customer interactions and update records in our database.
- Perform data entry tasks to maintain accurate customer information and transaction records.
- Collaborate with team members to improve processes and enhance customer satisfaction.
Requirements
- Proven experience in client services or customer support roles is preferred.
- Strong verbal and written communication skills in English.
- Proficient typing skills with attention to detail for data entry tasks.
- Previous experience working in an office or call center environment is advantageous.
- Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism.
- A positive attitude and willingness to learn new skills are essential for success in this role.
Schedule: 7am-4pm Monday-Friday
Pay: $20/hr
Please submit resume to www.reliabletemps.com/employee or call 413-786-9941 for more information.
Job Location: Agawam