Reliable Temps is searching for Customer Service Representative candidates in the Sunderland area! This is a temp-hire opportunity. Candidates with prior CSR experience encouraged to apply.

This position offers a 4 day work week with great benefits!

Benefits (after hire over):

  • Medical, dental and vision insurance
  • Up to 152 hours of paid time off for new hires
  • Retirement planning and profit sharing
  • Employer paid short/long term disability
  • Employer funded Health Savings Account
  • Employee Assistance program
  • Tuition rembursment
  • Employee discount


4 x 8hr days (April-September)

4 x 10hr days (October-March)


  • Answer incoming calls from customers
  • Assist and support walk in customers
  • Process orders and complete forms/applications as required to fulfill customer requests
  • Contact existing and future customers
  • Educate and provide customers with information on products and services
  • Professionally/efficiently work with customers to resolve issues in a positive manner
  • Assist sales team when needed


  • High school diploma/GED required, college degree preferred
  • 5 years of customer service experience in a similar role
  • Strong attention to detail
  • Proficiency with Microsoft word/excel
  • Ability to multi-task and prioritize workload

Why Reliable Temps?

Reliable Temps has provided exceptional staffing services since 1989. We offer full time, part time, as well as temporary opportunities for local job seekers. Our positions range from entry level with room to grow, to highly experienced looking to find the perfect fit. We recognize your strengths and will work hard to advocate on your behalf to find the job that is right for you. Reliable Temps Inc. partners with some of the top companies in Western Massachusetts, Connecticut & New Hampshire. As a Reliable Temps Inc. employee, you are our top priority and we will strive to provide the best next step in your career.