Operations Coordinator

SUMMARY:

Our Greenfield Client is looking for a team player, computer literate with previous scheduling and the ability to coordinate between internal departments and multi task.

This position offers support to the various Operations departments by making phone calls, and handling administrative and logistical responsibilities where needed.

ESSENTIAL FUNCTIONS:

• Representing the company with a high level of professionalism as well as a strong work ethic
• Interfacing with customers of multiple departments through phone and email.
• Entering and updating customer and job tickets using multiple software programs.
• Scheduling work for technicians in various departments.
• Ordering parts and materials for various departments.
• Coordinating shipping and receiving of materials to and from outside locations.
• Interfacing with specialists from customer support.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong communication skills.
• Strong computer skills.
• Strong customer service skills.
• Strong attention to detail.
• Ability to learn various ordering, inventory, customer service, and installation software.
• Ability to learn multiple routing software applications.
• Ability to multitask.
• Proficient in Microsoft Office.

PHYSICAL DEMANDS

Physical activities include walking, talking and hearing. Position involves sedentary work.

WORK ENVIRONMENT

This position is performed in an office environment.

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The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, physical demands, or working conditions.